Water Utilities Department Ratings
2022 2023
Good Excellent
Asked of All Respondents , Regardless of Whether Have Had Contact With Water Utilities Department
78 % 77 % 73 % 72 %
71 % 70 %
55 % 54 % 45 % 45 %
48 % 48 %
24 % 23 % Overall Quality of Products and Services
29 % 26 % Quality of Drinking Water
23 % 22 % Efficiency in Water Line Repair
61 % 59 %
45 % 43 %
16 % 16 %
Speed in Completing Water / Sewer Construction
79 % |
78 % |
52 % |
51 % |
27 % |
27 % |
Water Treatment Services |
68 % |
67 % |
52 % |
50 % |
16 % |
17 % |
Water Conservation Efforts |
Questions : Q14e . Overall , how do you rate the quality of products and services the Water Utilities Department provides ? ( 4-point scale , Excellent to Poor ) | Q14c . Whether or not you ’ ve had direct contact with the Water Utilities Department , please provide your opinion on the following . ( 4-point scale , Excellent to Poor ) Base : Total respondents , excluding " Don ' t know / No answer " ( Q14e ) or " Don ' t know " ( Q14c ); ( numbers vary by attribute ) Statistical Note : An arrow indicates a significant increase ( ↑ ) or decrease ( ↓ ) at or above the 95 % confidence level when compared to the previous wave .
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