Ratings of City Staff
% Who “ Somewhat Agree ” or “ Strongly Agree ” Asked of All Respondents , Regardless of Whether Have Had Contact With City Staff
I get the answers I need when I call a City facility I get the answers I need when I visit a City facility
58 % 59 % |
71 % |
55 % |
46 % |
64 % 63 % |
69 % 69 % |
56 % |
Total White Black Latino Other Total White Black Latino Other
When I ask a City employee for something , they either provide the answer or find someone who can
When I ask different City employees the same question , I get the same answer
63 % 64 % 67 % 62 % 58 % |
44 % 45 % |
52 % 47 % |
39 % |
Total White Black Latino Other
Total White Black Latino Other
Question : Q16b . Based on your impression or experience , how much would you agree or disagree with the following statements ? ( 5-point scale , Strongly Agree to Strongly Disagree ) Base : Total respondents , excluding " Don ' t know ," in total and by ethnic groups ( numbers vary by statement ). Statistical Note : An arrow indicates a significant increase ( ↑ ) or decrease ( ↓ ) at or above the 95 % confidence level when compared to the previous wave , for which data is not shown ; indicated within ethnic group only / Total only ( not across groups ).
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