Ratings of City Staff
Asked of All Respondents , Regardless of Whether Have Had Contact With City Staff I get the answers I need when I call a City facility
I get the answers I need when I visit a City facility
|
Somewhat Agree
Strongly Agree
|
|
Somewhat Agree
Strongly Agree
|
|
|
27 % 25 % |
|
33 % 33 % |
|
2021 2022 |
|
2021 2022 |
When I ask a City employee for something , they either provide the answer or find someone who can
When I ask different City employees the same question , I get the same answer
|
66 % 63 % |
|
|
|
Somewhat Agree
Strongly Agree
|
36 % 33 % |
Somewhat Agree
Strongly Agree
|
47 % 44 % |
|
|
|
27 % 28 % |
|
29 % 30 % |
|
20 % 17 % |
|
2021 2022 |
|
2021 2022 |
Question : Q16b . Based on your impression or experience , how much would you agree or disagree with the following statements ? ( 5-point scale , Strongly Agree to Strongly Disagree ) Base : Total respondents , excluding " Don ' t know " ( numbers vary by statement ) Statistical Note : An arrow indicates a significant increase ( ↑ ) or decrease ( ↓ ) at or above the 95 % confidence level when compared to the previous wave .
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