Project Background and Objectives
● Since 2000 , the City of Arlington has conducted an annual survey among City residents to measure and track satisfaction with City services .
● This survey , which covers all major City services , is designed to provide a good overview of residents ’ satisfaction with the City and a reliable comparison of perceptions across services .
● This wave of the survey was conducted in early 2023 to measure satisfaction with experiences in 2022 .
● Information gathered from this survey will be used :
• In planning and budgeting for 2024 .
• To measure changes in residents ’ perceptions from previous years .
• To enable the City to continue tracking residents ’ perceptions in the future .
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