City Services Satisfaction Report 2021 City Services Satisfaction Report | Page 79

Transportation Options

55 % 59 % 45 % 46 % 46 %
9 % 8 % 13 % 18 %
9 %
Total White Black Latino Other
Aware of Via On‐Demand Rideshare Service
Adequate Transportation Options
Total White Black Latino Other *
Ever Used Via On‐Demand Rideshare Service ( Among Those Who Are Aware of It )
Rated Via O Service “ G
( Among Those Who H
Total White
36 % 36 %
64 % 64 %
Black 22 %
78 %
Latino Other
40 % 44 %
60 % 56 %
Yes
No
Questions : Q13c . Are you aware of Via On‐Demand Rideshare Service ? 1 | Q13d . Have you ever used Via On‐Demand Rideshare Service ? 2 | Q13e . Ov On‐Demand Rideshare Service ? ( 4‐point scale , Excellent to Poor ) 3 | Q13f . Overall , do you feel that the City of Arlington has adequate transportation
Base : 1 Total respondents ( Total : n = 2,774 ; White : n = 2,056 ; Black : n = 182 ; Latino : n = 245 ; Other : n = 155 ); 2 Aware of Via , excluding “ don ’ t know ” ( Total : Black : n = 75 ; Latino : n = 105 ; Other : n = 68 *); 3 Have used Via , excluding “ don ’ t know ” ( Total : n = 103 ); 4 Total respondents , excluding “ don ’ t know ” ( Total
Black : n = 136 ; Latino : n = 176 ; Other : n = 109 ). * Low base size ; interpret with caution .
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