City Library Services
% Who Rated “ Good ” or “ Excellent ” ( Except where noted )
96 % 97 % 94 % 95 % 96 % 93 %
Total White Nonwhite Library Facilities
Total White Nonwhite Quality of Library Services
89 % 90 % 88 %
36 % 37 % 35 % 32 % 35 %
Total White Nonwhite Availability of Materials
Total White Black Latino Othe
Personally Used or Household Used Library Services in Past 12 Months
Questions : Q13 . Now , thinking about services that the City Library provides , please rate each of the following . ( 4‐point scale , Excellent to Poor ) | Q1 household , have used a City Library over the past 12 months , what was the nature of the service ? Base : Respondents who have used City Library Services , excluding “ don ’ t know ," in total and by ethnic groups ( numbers vary by attribute ); Total res
n = 2,056 ; Black : n = 182 ; Latino : n = 245 ; Other : n = 155 )
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