City Services Satisfaction Report 2021 City Services Satisfaction Report | Page 71

Ambulance / Emergency Medical Servic

% Who Rated “ Good ” or “ Excellent ” ( Except where noted )
95 % 95 % 95 % 93 % 93 % 95 %
10 % 11 %
Total White Nonwhite *
Total White Nonwhite *
Total
White
Quality of Service
Timeliness of Service
Personally U
Ambulance
Medical Ser
Questions : Q11b . Now , thinking about the ambulance services or emergency services that the City provides , please rate each of the following . ( 4‐po In the past 12 months , have you or anyone in your household used ambulance services or emergency medical services ? Base : Respondents who rated Ambulance / Emergency Medical Services , excluding “ don ’ t know ," in total and by ethnic groups ( numbers vary by attr
n = 2,774 ; White : n = 2,056 ; Black : n = 182 ; Latino : n = 245 ; Other : n = 155 ).* Low base size ; interpret with caution .
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