City Services Satisfaction Report 2021 City Services Satisfaction Report | Page 70

Police Services

% Who Rated “ Good ” or “ Excellent ” ( Except where noted )
79 % 81 %
75 %
71 % 73 %
67 %
82 %
Total White Nonwhite Total White Nonwhite
Total
Quality of Service Timeliness of Service Over
82 % 82 % 80 % 70 % 72 % 69 %
36 % 34 %
Total White Nonwhite
Total White Nonwhite
Total
White
Behaviors and Attitude of Officers
Community Education Services
Had Contact
in P
Questions : Q11d . Now , thinking about police services that the City provides , please rate each of the following . ( 4‐point scale , Excellent to Poor ) | Q1 facilities that the City provides , please rate each of the following services and facilities you have personally used or visited in the past 12 months . If y
service or facility in the past 12 months , please select “ Have not used in the past 12 months ” for the service . ( 4‐point scale , Excellent to Poor ) | Q11 Arlington Police Department over the past 12 months , what was the nature of the service ?
Base : Respondents who have rated Police Services , excluding “ don ’ t know ," in total and by ethnic groups ( numbers vary by attribute and question ); White : n = 2,056 ; Black : n = 182 ; Latino : n = 245 ; Other : n = 155 )
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