City Services Satisfaction Report 2021 City Services Satisfaction Report | Page 7

● Upon completion of data collection , the data w gender , age 1 , and district distribution to ensure representation of the City ’ s population .
● For most ratings , residents rated Arlington or it “ excellent ,” “ good ,” “ fair ,” or “ poor .”
• “ Don ’ t knows ” have been excluded from mos
• Most charts summarize the top‐two‐box posit (“ excellent ” or “ good ”).
● One way to interpret ratings is as follows :
• 85 %+ positive : Little room for improvement
• 60 % ‐84 % positive : Some room for improveme
• Less than 60 % positive : Much room for impro
● Rounding note : Periodically throughout the rep answer percentages of a single‐response quest 100 %. This is due to numerical rounding .

About the Results

● Upon completion of data collection , the data w gender , age 1 , and district distribution to ensure representation of the City ’ s population .
● For most ratings , residents rated Arlington or it “ excellent ,” “ good ,” “ fair ,” or “ poor .”
• “ Don ’ t knows ” have been excluded from mos
• Most charts summarize the top‐two‐box posit (“ excellent ” or “ good ”).
● One way to interpret ratings is as follows :
• 85 %+ positive : Little room for improvement
• 60 % ‐84 % positive : Some room for improveme
• Less than 60 % positive : Much room for impro
● Rounding note : Periodically throughout the rep answer percentages of a single‐response quest 100 %. This is due to numerical rounding .
1
Data for this survey has historically been weighted by age groups 18‐34 , 35‐54 , and 55 sizes ( that is , the number of respondents ) for these age groups made it necessary to w and 55 +) in order to maintain statistical reliability .
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