City Services Satisfaction Report 2021 City Services Satisfaction Report | Page 6

Sample Sources and Response Rates

In total , 72,000 invitations were sent . With 2,774 residents completing the survey , the overall re
Invitation Method
Sample Source
Record Selection Method
Number of Invitat Sent
Mailed postcard
A list of all occupied residences in Arlington
Randomly selected residential addresses proportionate to Arlington ’ s zip code distribution
12,000
Email
Email addresses provided by lists from the Library and Water Departments
Randomly selected emails proportionate to Arlington ’ s zip code distribution
60,000
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