Water Utilities Department Ratings
2020 2021
Good Excellent
78 % 82 % 78 % 83 % ↑
73 %
21 % 28 %
↑ Overall Quality of Products and Services
29 % 32 % Water Treatment Services
23 %
Efficiency
69 % |
76 % ↑ |
70 % 72 % |
65 % |
43 % |
44 % |
50 % 49 % |
48 % |
26 % 32 %
↑
20 % 22 %
Quality of Drinking Water Water Conservation Efforts Spee Water / S
17 %
Questions : Q14e . Overall , how do you rate the quality of products and services the Water Utilities Department provides ? ( 4‐point scale , Excellent to had direct contact with the Water Utilities Department , please provide your opinion on the following . ( 4‐point scale , Excellent to Poor ) Base : Total respondents , excluding “ don ’ t know ” ( numbers vary by attribute )
Sta�s�cal Note : An arrow indicates a significant increase ( ↑ ) or decrease ( ↓ ) at or above the 95 % confidence level when compared to the previous
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