City Services Satisfaction Report 2021 City Services Satisfaction Report | Page 35

Parks and Recreation Facilities

2020 2021
Good Excellent
Personally Used Parks an Facilities in Pa
89 % 87 % 87 % 86 %
86 %
50 % 50 % 49 % 49 %
47 %
38 % 37 %
Overall Quality of Parks
37 % 37 %
Quality / Appearance of Facilities and Centers
39 %
Quality o
83 % 84 % 87 % 83 % ↓
43 % 47 % 46 %
48 %
39 % 37 %
Quality of Programs / Classes
41 % 36 %
Range of Activities
Questions : Q11e . If you have used a city park or facility over the past 12 months , what was the nature of the service ? | Q12a . Now , thinking about th facilities , please rate each of the following . ( 4‐point scale , Excellent to Poor ) Base : Total respondents ( 2020 : n = 1,077 ; 2021 : n = 2,774 ); Respondents who have used City Parks or Facilities in the past 12 months , excluding “ don ’ t
Sta�s�cal Note : An arrow indicates a significant increase ( ↑ ) or decrease ( ↓ ) at or above the 95 % confidence level when compared to the previous
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