City Services Satisfaction Report 2021 City Services Satisfaction Report | Page 10

● Positive ratings for both quality of life in Arlington and quality of life in the City ’ s neighborhoods are on par with last year .
● Likewise , the percentages of residents who agree that “ Arlington is headed in the right direction ” and “ I ’ m getting my money ’ s worth for my tax dollars ” are also on par with last year .
● 68 % continue to prefer to keep taxes and services about where they are , compared to 70 % last year .

Key Findings

Arlington Overall

● Positive ratings for both quality of life in Arlington and quality of life in the City ’ s neighborhoods are on par with last year .
● Likewise , the percentages of residents who agree that “ Arlington is headed in the right direction ” and “ I ’ m getting my money ’ s worth for my tax dollars ” are also on par with last year .
Arlington Quality of Life % Who Rated “ Good ” or “ Excellent ”
75 % 72 %
2020 2021
Direction of Arlington
% Who Answered “ Arlington Is Headed in the Right Direction ”
72 % 73 %
Neighbo
% Who Ra
74
20
T
% Who Ans Money ’ s
66
● 68 % continue to prefer to keep taxes and services about where they are , compared to 70 % last year .
2020 2021
Prefer to Keep Taxes and Services About Where They Are
68 % 23 %
20
Prefer to Decrease Taxes and Services
Sta�s�cal Note : An arrow indicates a significant increase ( ↑ ) or decrease ( ↓ ) at or above the 95 % confidence level when compared to the previous
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