CIS 555 Week 9 Case Study 2 A Framework for Process Reengineering in CIS 555 Week 9 Case Study 2 A Framework for Proces

CIS 555 Week 9 Case Study 2: A Framework for Process
Reengineering in Higher Education
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Case Study 2: A Framework for Process Reengineering in Higher Education
Due Week 9 and worth 80 points
Abdous and He (2008) proposed a framework for process reengineering in higher education.
Their framework was applied to reengineer the distance learning exam scheduling and
distribution process. Read and analyze their paper titled, “A Framework for Process
Reengineering in Higher Education: A case study of distance learning exam scheduling and
distribution” located athttp://www.irrodl.org/index.php/irrodl/article/view/535/1138.
Write a four to five (4-5) page paper in which you:
Determine the types of documents that would be worth considering for a background study
prior to the use of other elicitation techniques. Indicate if the authors used the documents you
identified.
Examine the Structured Analysis and Design Technique (SADT) diagrams that were used to
document the reengineered parts of the exam scheduling and distribution process.
Identify the type of diagrams the authors used to document the reengineered parts of the exam
scheduling and distribution process.
Assess the intentional, structural, responsibility, functional, and behavioral views of the system.
Predict five (5) potential failures of the reengineered system and indicate if the authors’
framework deals with potential failures.