CIS 524 Week 7 Case Study 3 Security CIS 524 Week 7 Case Study 3 Security

CIS 524 Week 7 Case Study 3 Security
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Case Study 3: Security
Due Week 7 and worth 100 points
A large, fast-food chain unveiled a new touch screen register for its franchises. Each cashier was
assigned a user id and password combination to log in to the register. The system allowed the
incorrect password to be entered four (4) times before the register would lock and require a
manager to unlock it with a key card. To prevent unauthorized access, the registers would lock
after three (3) minutes if the screen was not touched. When the register locked, only the
cashier who was logged in prior to it locking could unlock it without a system restart.
After a few days in operation, restaurant managers started complaining about the amount of
time they were spending unlocking the registers. Some cashiers were forgetting their user Id
and password, so other cashiers would log in for them. It also seemed that the button layout
made it easy for the cashiers to key in the incorrect password. The managers also complained
that cashiers would leave for a break or end their shift and forget to log out of the locked
register. The managers would have to reboot the system, a three to five (3-5) minute process in
order for the next cashier to log in. Additionally, managers noticed that grease was building up
on the touch screens, making them less responsive.
Write a five to eight (5-8) page paper in which you:
Analyze the new system and determine the design issues with this new system.
Describe how you would correct the design issues with the system to make the restaurant
managers happy.
Create a design plan that: