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center representatives in both U.S. and other countries in Asia and South America. You believe that the best asset of the company is its employees, including the contractors, in the company. However, you are under pressure to control and reduce overhead costs and at the same time increase the productivity of the workforce. As a solution to your issues, you are considering ERP solutions for your company. Note: You may create and / or assume all necessary assumptions needed for the completion of this assignment. Write a six to seven (6-7) page paper in which you: Determine the necessary business processes and functions needed to meet the goals of the head of the Human Resources Department. Determine the data needed for the ERP solution. Choose the vendor product (e.g., SAP, Oracle) to implement in the company and provide a rationale for the ERP solution. Explain whether to consider an onDemand solution such as SuccessFactors, and specify the pros and cons of this kind of solution.