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____ are those steps taken to inform stakeholders regarding the timeline of events, the actions taken, and sometimes the reasons for those actions. • Question 30 A(n) ____ is created to enable management to gain and maintain control of ongoing emergency situations, to provide oversight and control to designated first responders, and to marshal IR, DR, and DC plans and resources as needed. • Question 31 A ____ is defined by the ICM as a disruption in the company’s business that occurs without warning and is likely to generate news coverage and may adversely impact employees, investors, customers, suppliers, and other stakeholders. • Question 32