CIS 359 Midterm Exam Set 1 (2) CIS 359 Midterm Exam Set 1 (2) | Page 6

Question 25
The ____ is used to collect information directly from the end users and business managers.
Question 26
The purpose of the ____ is to define the scope of the CP operations and establish managerial
intent with regard to timetables for response to incidents, recovery from disasters, and
reestablishment of operations for continuity.
Question 27
To a large extent, incident response capabilities are part of a normal IT budget. The only area in
which additional budgeting is absolutely required for incident response is the maintenance of
____.
Question 28
An manual alternative to the normal way of accomplishing an IT task might be employed in the
event that IT is unavailable. This is called a ____.
Question 29
What is a common approach used in the discipline of systems analysis and design to understand
the ways systems operate and to chart process flows and interdependency studies?