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breach was corrected and told other retailers how to prevent future security breaches? 11) Scorecards provide a summary of information gathered over a period of time. Another common IT monitoring tool is the _____________. 12) The initial reason organizations outsourced IT was which one of the following? 13) The project triangle includes 3 sides - time, scope and ________. 14) Sam has just purchased 10 new high speed color laser printers for his company. He is very excited because he got a 40% discount and paid only $2,990 for each unit. His boss, Joe, wants to know things such as operating costs, support, overhead, etc. for the printers. Joe wants to know this value: 15) All of the following are frameworks for implementing Sarbanes-Oxley compliance EXCEPT: 16) An organization may convert from an old system to a new system by choosing to run both the old and new systems at the same time until the new system is fully accepted. This is known as __________. 17) This allows individuals to own their creativity and innovation in a way similar to owning physical property.