CIS 333 Week 11 Exam CIS 333 Week 11 Exam | Page 5

• Question 13 ________ is the basis for unified communications and is the protocol used by real-time applications such as IM chat, conferencing, and collaboration. • Question 14 What name is given to a software-based application like WebEx that supports audio conferencing and sharing of documents (text, spreadsheets, presentations, etc.) for real-time discussions with team members or colleagues? • Question 15 Medical practices and hospitals realized early on that ________ provide(s) the ability to provide access to the necessary information without having to invest in many computers and network infrastructure.