CIS 312 week 4 quiz CIS 312 week 4 quiz | Page 2

• Question 3 CompTIA has created a six-step process for troubleshooting. The first step in the process is to identify the problem. Which of the followings steps resembles the next step in the methodology? • Question 4 CompTIA has created a six-step process for troubleshooting. The first step in the process is to identify the problem. Which of the followings steps resembles the next step in the methodology? • Question 5 Toolkits generally have _____ for the removal and replacement of jumpers.