Learning & Development
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Graduation 2021
CIRO is thrilled to congratulate the latest cohort of graduates of our Railway Operations Management academic programme , delivered in partnership with Glasgow Caledonian University .
For a second consecutive year and once again because of the pandemic , we weren ’ t able to hold our usual public ceremonies where groups come together to celebrate their successes in person . The institution instead hopes to welcome all graduates from the last two years to a celebration event later this year .
We wish all our graduates across all three levels the best of luck in the future and look forward to continuing to engage with them as members of the institution .
Warmest congratulations to all of our Class of 2021 graduates :
Certificate of Higher Education Railway Operations Management
Fasola-Williams Abdul- Wahab ** Sara Ashmore Barrios Thomas Barry ** Tara Best ** Thomas Jack Blackledge * Joseph Brophy Craig Brown Hollie Brumpton Stuart Dominic Burchett Ruth Busby * Ella Cameron Thomas Robert Campbell Michelle Alice Carter Steven Cheng Alan Henryk Crawford Douglas Cringles ** Harriet Dinkele Jessica Mae Edwards Máedóc Mac Con Ellis * Deborah Farmer Bryan Fernandes Alexandra France Joanna Galloway Jake Gear Matt Gormer Sophie Grieves * Stephen Hanrahan Dean Hatwell Steven Ho * Anthony Sutherland Holroyd * Daniel Hopkins * Alexander Hunt Mechelle Lindsay Hunter Luke Jermy Shanmukh Khanna David Giorgio Leonardi * Alice Marsh * Amanda Jane Marshall Jade Matthews ** Keri Mcanulty * Shelley Mcguigan ** Rachael Anne Mckenzie Nicola Melling
Gena Merritt Sharon Millar Benjamin James Minett * Lawrence Mortimer Alfie William Neathey James Kenworthy Owen Leigh James Parslow Muhammad Yusuf Zuber Peerally Michaela Lee Pretorius * Thomas Joseph Randall Harry Riley Scott Fraser Ritchie India Russell * Shannon Scivier Frances Sugrue Leslie Urban Vaz Joseph Walden Craig Alexander Watson Joseph Whitton
Diploma of Higher Education in Railway Operations Management
Mary Browne John Burke ** Jack Burns Richard Byrne James Clarke Diarmuid Fisher Brian Hartnett Mark Herron Arthur Huchu Robert Jolley Nicola Laing Christine Lewsley Joseph Medcalf Cyril Naughton Andrew Nolan Mau Nteteka Daniel Payne Richard Peoples Jennifer Reilly Keith Shiggins Paula Smyth Isolde Stapleton Timothy Taylor
Ryan Wiltshire
Bachelor of Science in Railway Operations Management Nazir Ali Saleem Ali * Jon Bunyan Mark Cawdron ** Nicholas Cooper Gary Corstorphine Matthew Crockett Peter Downey Samantha Fenwick ** David William George Nathan Goromonzi Stephen Hackett Timothy Hirst Jamie Kennard William Kettlewell Gary Legg Enda Lynskey Patrick Marshall Alex Mcfarlin Simon Moran David Mullervy Olubusola Olaitan Christopher Phillip Percival James Pettitt Darragh Reidy Simon Christopher Roberts ** Javier Sanchez Viejo Carys Rhiannon Thomas Oliver Robert Turner David Whiteway * With Distinction ** With Merit
Further information
Applications are now open for the Railway Operations Management programme to begin later this year . Please contact learning @ railwayoperators . co . uk if you would like further information .
CIRO ’ s Pathways Programme - Working with Three Bridges ROC
CIRO were approached by the management of Three Bridges ROC regarding the use of its Rail Academy online learning platform for a planned continuous stream of their new operational employees to the business .
This new influx staff was tasked with completing CIRO ’ s Introduction to Rail Online Interactive Course , Rail Pro : 12 System Elements of Rail & a co-created bespoke Pathways Programme , with a view to using the knowledge gained to give them the best possible start to their careers with the company .
From their site at Three Bridges ROC , discussions were had around how CIRO could make the Pathways Programme “ pandemic-proof ” – with the online learning aspect designed to be entirely unaffected by any ongoing in-person restrictions . Rail Academy was created to ensure learners can access their courses at any time , whether officebased or working-from-home . Ideal for a time of such uncertainty .
After a period of material co-creation blended with CIRO ’ s flagship courses , a detailed learning plan was put together to ensure new staff members would receive the most from their learning with CIRO . A detailed timeframe of completion , expectations and mutual support was agreed before the programme began welcoming its first learners .
Each new starter at Three Bridges ROC were given a virtual induction to the programme within their first couple of weeks of their new roles by CIRO staff . Each induction was held on a one-to-one basis with each participant , with a demonstration of the online learning system , the course content , and an opportunity for the learner to ask any questions relevant to their participation on the programme .
CIRO are this week welcoming its 60th and 61st Three Bridges ROC member of staff on to the Rail Academy Pathways Programme .
Danny Stafford , CIRO ’ s Industry Engagement Operations Manager sat down with Tim McCarthy , Senior Lead Training & Support Services of GTR to discuss how the programme has worked for the business and their new starters to the programme .
Why did you choose Rail Academy for this particular learning requirement ? “ The fact Rail Academy is so unique within the rail operations industry . What CIRO had created as an online learning offering was exactly what we were looking for – it was a step beyond anything we had seen offered anywhere else . The trust I had in CIRO from prior working relationships was also a huge factor in the decision to work on this together .”
How did you find the initial engagement with the Rail Academy team ? “ Extremely positive . From first contact , myself and Danny struck up a great working relationship . Every proposal made from our end was discussed , created , implemented and delivered on promptly . Having already experienced only positive outcomes from prior engagement with Fiona Tordoff and Tina Morris on previous Apprenticeship delivery , this wasn ’ t a surprise .”
How did the Pathways Programme match the requirements you had for your new staff ? “ It would have been very easy to put together any generic induction programme for our new starters , however the important element to us at Three Bridges was to ensure aspects of the entire rail operations sector was incorporated into this initial period . Specifically , the Operators Handbook element coupled with Rail Pro . This was ideal and brought to life what it was we were trying to achieve from our induction period for the new starters . Add in the ease of being able to track learner progress within the courses on Rail Academy and the fact learners could add their completion certificates to our in-house CRM system automatically , the programme ticked all of the boxes .”
What feedback have you had from your staff who have completed their Rail Academy learning ? “ Across the 59 prior learners who have accessed Rail Academy , the feedback has been excellent . Having integrated control across the entire ROC , personal and professional development has been extremely well received . Feedback has been astounding and this shows in the fact we were subsequently shortlisted by the Learning and Performance Institute Awards for this collaborative onboarding programme .”
As a membership organisation , CIRO prides itself on being able to offer learning opportunities to its members of all ability levels and operational rail experience . From those who wish to complete Apprenticeships ( Levels 3 through 5 ), to those who wish to complete Academic qualifications ( Levels 6 and up ) as well as those who wish solely to improve their understanding of the rail operations sector to perform with a higher level of industry knowledge in their role .
Incorporating the level of learning necessary for new starters to the industry is imperative . CIRO created Rail Academy to ensure the rail operations sector continues to put staff training and continuous professional development at the forefront of what it does . The bespoke nature of the Pathways Programme and Rail Academy itself has proven itself an extremely valuable asset for the team at Three Bridges ROC , ensuring the best possible start for their new staff joining the business .
CIRO are looking forward to continuing their relationship with the team at Three Bridges ROC going forward and maintaining a collaborative relationship with their training needs .
2022 Course Guide Out Now
The latest CIRO course guide is now available in hard copy or digital . In it you will find everything you need to know about our learning opportunities , apprenticeships , courses and qualifications , which have been created specifically to respond to the needs of our industry . The brochure contains all the detail potential learners could need on :
• CIRO ’ s Railway Operations Management academic programmes
• Our Academic partner - Glasgow Caledonian University ( GCU )
• Level 3 , 4 and 5 apprenticeships
The fourth edition of the Operators Handbook is currently in development and is due be launched by the end of 2022 . A comprehensive review of the handbook has been underway , including feedback from industry stakeholders , as our team look to update and refresh the operator ’ s ‘ bible ’ once more . The book uses the Professional Development Framework ( POD ) as its basis so that the learning in each chapter can
www . ciro . org
• Student testimonials
• Details of CIRO Rail Academy
• Free Learning
• Mentoring
• CIRO area councils
• Fees and Funding options Whether you have a course in mind or are just looking for more information on any of our learning opportunities , please do contact a member of our Learning & Development team who will be happy to help you . Download your Course Brochure at www . joom . ag / sZeI
Operators Handbook 4th Edition Out Soon
be furthered through the courses available through CIRO . It is intended to be useful to all levels of railway operators from beginners to experienced operators , from those not in supervisor or managerial positions , to those running railway operation businesses . The book will be available in December , so if you would like to place orders in bulk for your organisation , please email railacademy @ railwayoperators . co . uk . The price for members is £ 25 and there will be discount available for orders over 100 copies .
Monash University - First Delivery of Five-Day Short Course in Railway Operations Management
The institution previously reported our engagement with Monash University , who we are thrilled to be working in partnership with to delivery our five-day short course in Railway Operations Management . This will be delivered in partnership with the Institute of Railway Technology at Monash University , on their Melbourne campus . The first delivery of this short course will take place from the 2nd-6th May 2022 .
The aim of the five-day course is to provide background information on the key concepts of various elements of railway operations and will include topics such as Performance Management ,
Signalling & Train Control and Operational Safety & Standards .
Each day will offer delegates the opportunity to self-assess their current understanding of the topics , reflect on the learning they have gained and how they can apply this back into the workplace . Case studies and group work will be used as key tools throughout the week to promote student collaboration and networking . We are also pleased to confirm guest attendance of several senior rail figures during the teaching week .
CIRO has carefully selected industry professionals who have a wealth of experience in Railway Operations to act as trainers throughout the teaching week and we very much look forward to our first delivery later this year .
The Bulletin | Issue 49 | May 2022