Terms & Conditions
1. All bookings require a nonrefundable, nontransferable £ 10 deposit within 10 days of a provisional booking being made or the Hotel may release your provisional booking without prior notification.
2. The final balance is due 4 weeks prior to your event date. If your booking is made after this time full balance is due at the time of booking.
3. You can add to your booking at any time( subject to availability), but if you need to reduce numbers, you won’ t receive a refund and your deposit cannot be transferred to cover drinks or accommodation. The final number of guests is required 10 working days prior to your event. This number will be considered guaranteed.
4. Please make cheques payable to The Marine Hotel and send to the hotel direct. One organiser’ s cheque per party please. All catering, preorders and wine must be prepaid.
5. Should your party cancel after full prepayment has been made no money will be refunded.
6. A separate contract will be issued for parties of 50 guests and over.
7. Whilst every consideration will be made to accommodate your seating preferences, these cannot always be guaranteed. Table layouts, table sizes and room plans are at the discretion of the hotel, at this is impacted by numbers attending each event.
8. All party nights are subject to demand exceeding the minimum numbers required to proceed with a successful event, if not alternative dates with availability may be offered.
10. No beverages of any kind are permitted to be brought into the Hotel.
11. Dress code – we respectfully ask our guests that smart casual wear be worn at all our Festive Events( No jeans or trainers). Hogmanay ball is black tie.
12. If a specific wine ordered is unavailable, you will receive a suitable alternative.
13. The Hotel reserves the right to require a guest to leave if he / she is causing a disturbance, annoying other guests or staff or is behaving in an unacceptable manner
14. Dinner service will begin promptly so please arrive in good time so as not to inconvenience other guests.
15. Bedrooms will be available from 3pm on the day of arrival.
16. All accommodation must be fully prepaid by the 1 st of November 2016. All payments are nonrefundable, please ensure everyone in your party are aware.
17. All prices include VAT at the current rate.
Dietary requirements If you would like information on allergens contained within any of our menu items, please speak to a member of staff who will assist you.
Liabilities The hotel shall not be liable to an attendee or guests for any loss or damage to their personal belongings.
9. If we have to cancel a party or change the entertainment, you’ ll be informed and may be offered an alternative event or a refund.
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Please contact on: 01292 314 444 or email: admin @ themarinetroon. co. uk