Ye p p o o n
How long has Live Life Pharmacy
Yeppoon been operating?
We have been operating since 2008
when the Yeppoon Central Shopping
Centre was built – soon to celebrate
our 11th Birthday in March.
Who are your main types of
customers?
We service the wider community
of Yeppoon which is a diverse
community base in itself. Located
in the Yeppoon Central Shopping
Centre, we see a lot of families along
with couples who do their weekly
shopping in the Centre. School
holidays we tend to see an increase
in customers with holiday makers
and tourists.
What is it about your store that
is distinctly different from other
pharmacies?
Being a part of the Livelife Brand
means we are heavily focused on
creating memorable experiences
for our customers. Our team form
genuine relationships to get a better
understanding of how we can
attribute to the overall health of our
community. We also range prestige
fragrance and cosmetics lines which
have our customers looking great
along with feeling great!
What are the changes in peoples
buying habits you have noticed
over the past couple of years?
People are doing more research
and investing more into their own
health. Rather than looking for a
quick fix they are looking for quality
products and overall solutions.
What are the fastest moving
categories within your store?
Health Foods! This is a new category
for us and it is running out the door.
The range is forever growing and
our customers and staff love seeing
44 Complete Health
what new products we have each
week.
What trends do you predict over
the next twelve months?
Continued focus and growth on
health foods. We have also only
scratched the surface on Hemp
products so expect this to be a
growing category within our
pharmacy.
Where do you see the natural
health sector heading in the next
couple of years?
Natural health will continue to
grow across the board. With more
and more customers empowering
themselves with knowledge rather
than bandaid fixes the category will
continue to thrive.
What changes would you like to
see occur within the Natural Health
and Wellness sector?
It would be great to have more
information available on quality
and clinical strength products
rather than the ‘big box’ mentality
of buying bulk sizes will last
longer. We’re spending a lot of time
educating our team to make sure
our customers are getting the right
strength and right products for
them.
What excites you about working at
Live Life Pharmacy Yeppoon?
Pharmacy is such an exciting
industry to be a part of and no two
days are ever the same. Knowing
with each interaction you have
the chance to make a difference to
someone – how could you not be
excited about going to work each
day?!
What’s the best thing about your
job?
Knowing that we are impacting our
customer’s lives for the better which
is also the communities we live in.
Being a part of something greater
than yourself is the most rewarding
part of our “job” – but we have so
much fun along the way it barely
feels like work.