Chief Executive Issue 2 | Page 20

PEOPLE GREGORY BAKUNZI MAKING A DOLLAR IN THE WILD W hen I met with Gregory Bakunzi recently at the Ninzi Hotel in Kacyiru for this interview, I found him disarmingly soft-spoken, friendly and unassuming – the furthest thing one would expect from most successful business people. Bakunzi’s “niceness” is perhaps borne out of his humble beginning: Growing up in a refugee camp in western Uganda and dropping out of school in Primary Seven due to lack of school fees. 20 - CHIEF EXECUTIVE His dignified demeanour can also be attributed to his career. As a tour guide for Amahoro Tours, his boutique tour and travel company, Bakunzi has spent many years interacting with people from diverse cultures. “I have been to about 37 countries around the world and met and interacted with people from all walks of life. Along the way I have learned that it takes humility to deal with people of all kinds of personalities,” he says. In his career that spans almost two decades, Bakunzi says most of his expeditions begin and end smoothly, but he has had to tolerate a few annoying clients. Like that American tourist who came “expecting Africa to be like America.” Bakunzi says his client complained about everything during his entire visit – from the “bad roads” to “being driven in a car that lacked an air conditioner.” “In fact,” says Bakunzi, “when he went back to the US he posted bad things about us on Trip Adviser but our reply was diplomatic: We told him that this is Africa, not America.”