Cheltenham Concert Series 2017-2018 Concert Series brochure_2017-2018_DPS FOR WEB | Page 12

Provision is made at Cheltenham Town Hall for wheelchair access and guide dogs. Please inform the Box Office if your hearing is impaired and we will aim to seat you in the most appropriate location. An induction loop is in place on the ground floor. BY TELEPHONE 0844 576 2210* (Mon-Fri 10am-5.30pm, Sat 9.30am - 5.15pm) CONCESSIONS are subject to availability and proof of eligibility will be required. Only one concession/offer may apply per ticket. ONLINE at cheltenhamtownhall.org.uk HOW TO PAY We accept most major credit and debit cards, except American Express or Diners. Please make cheques payable to: The Cheltenham Trust, and state a maximum sum e.g. ‘not exceeding £...’ FOR DISABLED CUSTOMERS If you are disabled and/or require a carer to accompany you, please tell our Box Office when booking. Your ticket will be at a concessionary rate and your carer will be admitted free. 12 September 2017 - June 2018 • We reserve the right to change artists or programmes as necessary. • Latecomers will only be admitted into the auditorium at a convenient break in the performance. • Please ensure that mobile phones are switched off before entering the auditorium. • We may, with your consent, send you information about future events in our venues and from other organisations, which may be of interest. Other terms and conditions may apply – please check with the Box Office at the time of booking, or see our website. £60.30 When yo u b ticket fo uy a r all CO N C E RTS SERIES T F I L SAVE 10% When yo ticket fo u buy a r eight co four to ncerts SERIES TICKETS On general sale from Friday 23 June • Enjoy all 9 concerts with the same seat guaranteed throughout • Save up to £60.30 • Priority booking for 2018/19 Cheltenham Concert Series with allocated seating across all concerts HALF SERIES TICKETS On sale from Monday 26 June • Enjoy four to eight concerts • Save 10% on full price tickets TICKETS FOR SINGLE CONCERTS On sale from Monday 3 July Reservations must be paid for within 3 working days, or no later than 30 minutes before the start of an event, whichever is soonest. Please check your tickets as soon as you receive them, as the Box Office cannot refund money or exchange tickets except in the case of a cancelled performance. • Reserved tickets must be paid for within three working days, or no later than 30 minutes before the start of an event, whichever is soonest. SAVE U P TO To receive your tickets via post, please include a SAE or add £1.50 to your total. TERMS AND CONDITIONS • Tickets cannot be exchanged nor money refunded, except in the case of a cancelled event. RIES TICK SE BY POST using the postal booking form at the back to the Cheltenham Town Hall address above. We will allocate the best available seats in your chosen price band. Tickets will be held for collection at the Box Office. The Box Office will be open 45 minutes before an event starts. Times listed are start times. Please arrive in advance of stated time. SERIES SAVINGS IN PERSON at Box Office, Cheltenham Town Hall, Imperial Square, Cheltenham, GL50 1QA (Mon-Fri 10am-5.30pm and 45 minutes before an event. Saturdays 9.30am-5.15pm at The Wilson, Clarence Street, Cheltenham, GL50 3JT. Closed Sundays and Public Holidays) *Charges to 0844 numbers cost 7p per minute, plus your telephone company’s access charge and mobile providers may vary. HOW TO BOOK CONCESSIONS Under 18s: Save up to £15 on single concert tickets Full-time students: Save up to £7.50 on single concert tickets Disabled: Save up to £7.50 on single concert tickets. Free entry for carers GROUP BOOKINGS (For Individual Concerts) 10-19 tickets: Save £2 per ticket 20-39 tickets: Save £2.50 per ticket + organiser goes free 40+ tickets: Save £3 per ticket + organiser goes free Terms & Conditions: Proof of eligibility required. All discounts subject to availability and may be withdrawn at any time without prior notice. No person will be admitted without a ticket. One concession/discount/offer per ticket. Concessions do not apply to group discounts. Tickets include a £2.00 ticket commission. September 2017 - June 2018 13