Champion Great Neighborhoods FY23 Q2 Champion Great Neighborhoods FY23 Q2 | Page 4

Arlington Neighborhoods FY23 Scorecard Metrics

POLICE

Number of Dispatched Calls to Police : 27,342 Call Response Time ( Emergency Priority ): 7:45 minutes

FIRE

Number of Volunteer Hours : 5,014 Number of Self Initiated Calls to Police : 11,540

CODE COMPLIANCE

Number of Fire Calls for Service : 13,827 Percentage of 911 Calls Answered in 10 sec . or Less : 91.43 % Average EMT Response Time : 5:38 minutes Average Fire Response Time : 6:31 minutes

Number of Code Inspections Activities Completed : 19,427 Average Number of Days from Initial Complaint to First Action : 2.40 days

Animal Services Live Animal Release Rate : 85 % Percent of Cases Resolved through Voluntary Compliance : 84 % Percent of Proactive Inspection Activities : 14 % Proactive Commercial Corridor Inspections : 2,777

Tool Sharing Program - Number of Tools Checked Out : 158

COMMUNITY ENGAGEMENT

HOUSING

Amount of Neighborhood Matching Grants Awarded : $ 144,620 Number of Animal Services Volunteer Hours : 2,503

Use of Federal Funding Allocated to assist qualified persons : 100 % Customer Satisfaction Score of Good or Excellent : 93 %

Each quarter , the Champion Great Neighborhoods newsletter features performance data for the City ’ s most critical neighborhood services departments . This quarter includes data from October to December 2022 .