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Quiz:
1.
When steps are taken to repair damage from the
crisis and to prevent it from happening again, it is what type
of strategy?
2.
According to the text, clients often criticize public
relations firms for all of the following EXCEPT:
3.
What is not a contingency factor that public relations
professionals must take into account in managing a conflict
with its public?
4.
Environmental activist John Muir used public
relations tactics to:
5.
When organizational policy requires that line
managers at least listen to appropriate staff experts before
deciding on a strategy it is referred to as:
6.
Many practitioners self-select technician roles
because they:
7.
Which is a factor in fueling the trend toward
integrated communication approach in public relations?