Marla Fowler, M.S.,is a business training consultant for Wells Fargo Home Mortgage. She has
experience in customer-centric roles, including a focus on conflict resolution. She is a graduate of Drake
University, where she completed a master’s degree in Adult Learning and Organizational Performance
with concentrations in Human Resource Management and Training and Development.
Table 4. Compilation of Results for Question 3 — Low, Medium and High Closeness
LOW CARE
a
Would report
Count
Would not report
Low Closeness
Count
Expected
%
HIGH CARE
%
TOTAL
149
79%
99
66%
248
34%
91
45%
196
55%
144
138.3
40
Expected
Would report
Count
126
Count
Expected
High Closeness
Would report
Count
Expected
Would not report
Count
Expected
89.9
32%
86
77.9
66.1
156
79
53%