CERTIFIED May. 2014 | Page 56

H aving the right people in the right positions at the right time is essential for achieving business success. Yet all too often business plans don’t incorporate headcount figures and the associated investment needed to properly build small to mid-sized businesses. By performing a strategic HR review, as a fiscal planner, you can incorporate performance information and retention risks, along with other important factors, to better plan recruiting activities and shape the organization’s human infrastructure. You can be proactive, not reactive, in finding the right people at the right time. Define Your Goals To perform a successful strategic HR review, you need a clear understanding of the business’s goals for the year. (You should already have a good understanding of what these goals are and whether they are related to revenue growth, expense management or market share growth.) Next, determine where the business is right now, based on an objective measure, and then set a target for that measure within a specific time frame. Thus, figuring out how to fill the gap between the business’s current state and a desired goal within a certain time span becomes the focus of planning and strategic evaluation. Because resources in a small to mid-sized business are sometimes limited, it is important not only to focus on what you want to achieve but also to ensure that resources are available. How to get started What do you want to achieve? Provide HR Insights Once you have clearly identified specific long-term goals, evaluate the people and business components that can help your organization achieve these goals. For the organization as a whole, consider what new technologies and processes to implement or what new materials and products to acquire. From a strategic HR perspective, evaluate each of these areas to determine the required people resources, such as new knowledge, expertise and behaviors. Organizations vary, so such an evaluation should guide you in answering fundamental questions about different HR aspects, either explicitly or implicitly. Here are some fundamental questions. Organizational structure: • What is your current organizational structure? How does it currently support your business? What do you need to add, delete or modify? (Qualify the business impact of these changes by rating them on a scale of 1 to 5, with 1 having the most impact.) Consider what you need to start, stop or change within your business to support growth. In building an international business, learn how business is done in other countries. Build a three-year plan and then review and build contingencies for the unexpected. Existing positions: • What changes should you make to existing positions? Should positions be added, deleted or modified? (Qualify the business impact of these changes by rating them on a scale of 1 to 5, with 1 having the most impact.) STEP 1 Identify your key business goals. • These are the ؚ