CERTIFIED May. 2014 | Page 48

Photo courtesy of Design Within Reach. the executive team, meet the merchandising team and establish a personal connection with everyone.” Barry works very closely with the VP of Sales to determine the messages that need to go out and how those messages are going to be cascaded down through the organization. She and her team have biweekly meetings with area managers to determine strengths and opportunities in their market from an HR perspective. In other words, when it comes to recruitment, talent, performance issues and retaining top sellers, Barry is in regular contact with the local representatives on the ground. This shows how finding and developing talent are closely linked to fortifying high-touch communication. The talent and communication efforts are inseparable at DWR, and Barry is a key element in bridging them. She is embedded in DWR’s communication and sales processes. She works to make sure that all levels of the organization are informed, aware of new and exciting features and, at the same time, connected to sales performance. This again i