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EMOTIONAL INTELLIGENCE IN THE WORKPLACE
In today ’ s rapidly evolving business landscape , the ability to navigate complex interpersonal dynamics is more critical than ever . Emotional intelligence ( EI ) has emerged as a key factor in fostering strong leadership , effective communication , and a positive workplace culture . While many organizations recognize the importance of EI , the expertise required to train employees in this area often extends beyond the capabilities of internal resources . Leveraging an outside training firm to develop your team ’ s emotional intelligence is not just a wise investment ; it is a strategic move that can yield significant returns across all levels of your organization .
Outsourcing emotional intelligence training to a specialized firm ensures that your employees receive expert instruction grounded in the latest research and best practices . External trainers bring a wealth of experience and a fresh perspective that can be invaluable in addressing the unique challenges your organization faces . TROY CE & O trainers are skilled in creating customized programs that cater to the specific needs of your team , ensuring that the training is both relevant and impactful .
Additionally , TROY CE & O trainers have the ability to foster a culture of continuous improvement . Emotional intelligence is not a one-time skill but rather an ongoing practice that evolves with both the individual and the organization . Our trainers can provide a structured approach to EI development , offering follow-up sessions , assessments , and resources that support long-term growth . This ongoing engagement ensures that your employees not only learn the principles of emotional intelligence but also apply them consistently in their daily interactions , leading to more cohesive teams and stronger leadership .
TROY CE & O offers EI training programs that can be customized to your organization . Training in EI will result in improved leadership and decision-making , enhanced team collaboration and communication , increased employee engagement and retention , better customer relationships and satisfaction , and lastly enhanced organizational resilience and adaptability .
90 % of top performers possess high emotional intelligence , whereas only 20 % of bottom performers do .
Harvard Business Review
Emotional intelligence is responsible for 58 % of a leader ’ s job performance , and companies that prioritize it can see a 63 % reduction in employee turnover . TalentSmart
Leaders with strong emotional intelligence skills can increase their company ’ s annual profit by 15-20 %.
McClelland in the American Journal of Applied Psychology
Employees with high emotional intelligence are 25 % less likely to experience stress-related burnout .
World Economic Forum
71 % of employers value emotional intelligence over IQ when hiring , and 59 % would not hire someone with a high IQ but low EI . CareerBuilder survey
These statistics demonstrate the wide-ranging impact of emotional intelligence on various aspects of organizational success , from leadership and team performance to employee satisfaction and financial outcomes .
Meet the Expert
Laura Chambliss , Director of TROY Continuing Education and Outreach 334-983-0005 continuinged @ troy . edu
CentrAL Inc ! 65