CentrAL INC! | Central Alabama Business Journal Nov/Dec 2023 | Page 68

industry expert : accounting

Evaluating Your Accounting Software for Optimal Business Performance Susie Hicks

Accounting software plays a pivotal role in managing the financial aspects of a business . However , ensuring that your accounting software effectively meets your unique business needs requires a systematic evaluation process . Use our step-by-step guide to assess your accounting software and make informed decisions regarding its continued use .
DEFINE BUSINESS OBJECTIVES . Begin by clearly outlining your business goals . Ensure that you understand how the software aligns with your overall business strategy and what outcomes you expect from its use .
IDENTIFY KEY METRICS . To measure the software ’ s impact , identify relevant key performance indicators ( KPIs ). These metrics may include efficiency gains , cost reduction , revenue growth and user satisfaction .
GATHER USER FEEDBACK . Engage with regular software users to collect feedback on their experiences , challenges and improvement suggestions . Surveys , interviews and feedback forms are effective methods for gathering this vital input .
ANALYZE USAGE DATA . Use data analytics tools to analyze how the software is used . Look for usage patterns , including frequently and rarely used features , to gauge user satisfaction and value .
COMPARE WITH REQUIREMENTS . Evaluate the software against your initial requirements and specifications . Identify gaps and areas where it falls short of meeting your business needs .
ASSESS ROI . Calculate the return on investment ( ROI ) generated by the software . Weigh the benefits , such as increased productivity and cost savings , against the associated costs .
BENCHMARK AGAINST ALTERNATIVES . Research and benchmark your software against competing solutions in the market . Assess its features , performance and user satisfaction to gain a broader perspective .
CHECK INTEGRATION AND SCALABILITY . Evaluate how well the software integrates with other tools and its scalability to accommodate future growth and evolving business needs .
REGULAR PERFORMANCE REVIEWS . Implement a schedule for periodic performance reviews to track changes over time and adapt to evolving circumstances .
INVOLVE RELEVANT STAKEHOLDERS . Engage all relevant stakeholders , including users , IT personnel and management , to gain a comprehensive view of the software ’ s impact .
ASSESS CUSTOMIZATION AND ADAPTABILITY . Assess the software ’ s customization capabilities and its ability to adapt to changing business processes and requirements .
CONSIDER FUTURE NEEDS . Anticipate how well the software will meet your future business needs , including its capacity for new features and technologies .
SEEK EXPERT OPINIONS . Work with a reputable IT provider to properly install your business software . Consult with software experts or IT consultants if necessary to obtain unbiased assessments of the software ’ s effectiveness .

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Susie Hicks is a founding member of Warren Averett Technology Group ’ s Business Consulting team .
Contact :
Susie Hicks / 334-260-2234 / Susie . Hicks @ warrenaverett . com
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