like a pro
THE KEY INGREDIENT :
POWER SKILLS EVERY PROFESSIONAL NEEDS TO MASTER
TROY Continuing Education & Outreach recommends developing your team ’ s power skills to increase adaptability , build resilience and drive innovation . Bonus : Better power skills don ’ t just benefit your business or organization ; they equip individuals with the tools they need to succeed , too .
What Are Power Skills ?
Power skills are often called people skills or emotional intelligence , but in 2023 , they ’ re also considered necessary skills due to how essential and valuable they are in the workplace . Often also called soft skills , they are arguably as important as technical skills , putting them in high demand , and many wonder if they can be taught . They can . Understanding what they are will help you identify yours ( or the ones you need to develop ) and how they can help your organization .
Key Power Skills :
1 . Communication 2 . Time Management 3 . Teamwork 4 . Problem Solving 5 . Customer Service 6 . Presentation Skills 7 . Social Skills ( Networking ) 8 . Organization 9 . Conflict Resolution 10 . Leadership
Why Are Power Skills Important ?
Most of these skills contribute to success in today ’ s business environment , and they combine to multiply their positive effects . For example : Presenting your organization in a positive way to the public and future employees is crucial . Achieving this relies on communication , social skills and customer service , all top power skills .
Improving employees ’ power skills also leads to their increased job performance . Research conducted with Fortune 500 CEOs found that 75 percent of long-term job success was due to power skills . And long-term job success translates to employees who stick around and improve themselves along the way . The benefits to equipping your employees with these skills are many :
• Increased Retention
• Improved Engagement
• Increased Customer Satisfaction
Let Us Help
You know what they are and why they ’ re needed , but how do you teach your team power skills ? Contact us . Troy CE & O specializes in power skills training , including classes in Basic Communication , Customer Service , Teambuilding , Time Management , Leadership and more . Our training options range from small to large group , in-person and virtual . troy . edu / ce | 334-983-0005
63 %
92 %
89 % of all jobs will be soft skills inventive by 2030
Source : Deloitte Access Economics
of executives say that soft skills are equally important or more important than technical skills
Source : The Wall Street Journal
of executives say that it is difficult to find people with soft skills
Source : The Wall Street Journal
Laura Chambliss
Continuing Education & Outreach at Troy University
56 CentrAL Inc !