Center Stage Magazine August-September | Page 232

WORLD’S BEST Airlines Who think outside the box By Everett Potter Great companies always think outside the box. In the recent Travel + Leisure World’s Best Awards survey, the Kiwi Airline came in no. 2. And while readers didn’t specifically rank in flight entertainment, ANZ’s (Air New Zealand) fresh, amusing spin on the standard safety video surely gave passengers a memorable impression of the airline. But, what makes a world class airline? Well, according to travelers and passengers of Travel + Leisure, the factors that affect the performance of a competitive airline are the following: cabin comfort, in-flight service, customer service, value and food. It’s no doubt that these following airlines keep the passengers travel a lot and keep coming back to their world class service. 1 2 3 4 5 Singapore Airlines Air New Zealand Emirates Korean Air Cathay Pacific Airways 6 7 8 9 10 Asiana Airlines Virgin America Qatar Airways Virgin Atlantic Airways Thai International Airways