Celebrating Poundbury Magazine Issue 1: The Female Entrepreneurs | Page 66

Elder & Froy, Poundbury- a friendly, dedicated and professional team offering exceptional service, with a smile- don’ t just take our word for it, look at what our clients have to say about us:

Elder & Froy

www. elderfroy. co. uk

Offices in llminster, Crewkerne, Beaminster & Dorchester Dorchester: 01305 269200

Poundbury, Dorchester & surrounding villages

Elder & Froy, Poundbury- a friendly, dedicated and professional team offering exceptional service, with a smile- don’ t just take our word for it, look at what our clients have to say about us:

Vendors
“ Elder & Froy have proved to be excellent agents for us when both selling and purchasing property in the Dorchester area … they have kept us informed at all stages of the process. We are very happy to recommend Elder & Froy as Estate Agents to everyone.”
Canon and Mrs Jean Letcher, Dorchester
Purchasers
“ My mother, who is 89 years old, was interested in purchasing a property in Poundbury and got in touch with Elder & Froy. Throughout all the stages of purchasing the property the staff members were really prompt in replying to any emailed queries that we had, and regularly escorted my mother to the property so that she could measure up for furniture and so on. After completion, I was really touched by the‘ after-sales’ or more precisely‘ after-care’ support they have shown my mother. It seems to me they are passionate about providing a second to none service. My heartfelt thanks to you all.” Kennedy Barnes
Tenants
“ Having to find myself a new flat in difficult circumstances, everyone at Elder & froy helped me find and get through the admin of a new flat with ease. I felt I was treated as a valued customer or client – something I’ ve rarely found in other parts of the country I have lived in. When I’ ve had a question or problem they’ ve got back to me very quickly and been very courteous in setting up viewings of my flat now it is time to move on. Thoroughly recommended: professional, pleasant and thoughtful.” Jason Buck, Poundbury
Landlords
“ Exceeding expectations is a marketing cliché these days, but the service at Elder & Froy has provided in the recent letting and management of our house at Poundbury really has been well ahead of what we might have expected.” DM, Poundbury
“ My lasting impression of Elder & froy is that you and Victoria hadnled the letting of my flat as if it were your own, going out of your way to attend the smallest detail. I felt we were working as a team and that you were on my side at all times.” Grateful client from Dorchester
Te n an t s
“ When I first approached Elder & Froy to rent a house I was pleasantly surprised by their very low admin fees. This was a real change from the rest of the agents in the area. \ the staff have always been very friendly and caring, which shows through when something needs to be addressed or fixed, as it is always taken care of immediately and very effectively.” Graham Wharton, Piddletrenthide
Tradesmen
“ I work with a wide range of agencies, but what marks out the team at Elder & Froy is the personable approach which backs up the excellent business response. We all need to do business, but you three do business in a style that is uncommonly personal, tailored and gets the results everyone is looking for. Thanks by the way, because it makes it fun too.” Heating and Plumbing, Dorchester
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