The education levels of line managers are significantly correlated with how helpful they have found the lessons to be: the less educated line managers tend to find CCR CSR’ s WeSupport platform lessons more useful. Also, the workers who were introduced to CCR CSR’ s WeSupport platform through factory based training or promotion, and those from a project factory that incorporated the WeSupport contents into their factory’ s public account found the lessons significantly more helpful( Chart 29).
In terms of content users would like to see more of on CCR CSR’ s WeSupport platform in the future, 62 % expressed interest in reading contents related to line managers. The top topics they would like to see more of in the future are: 1) communications and relationship( 23 %) 2) management skills( 19 %) and 3) psychological wellbeing and positive attitude( 6 %).
Chart 29: Average scores for line managers / supervisors
Score 95
90 85
88.8 84.7
80 75 70 65
74.4 73.3 72.5
69.7
78.5
60 |
All |
Project |
|
line |
factory |
managers |
4) Different impact of targeted lessons
The study observed that the impact of different targeted lessons varied: working parents gave the highest scores to lessons while young workers gave the lowest scores( Chart 30). This likely reflects the fact that many parents do feel in need of support while for young workers that need might not be so self-evident. Furthermore, this result is likely a reflection of the fact that most investment has been going into the lessons for parent workers both in terms of quality and quantity. In contrast, young worker related contents are still under development and currently only around 10 lessons are available.
28
Non project factory
Non infactory promotion
Infactory promotion
College
No College
Group
Chart 30: Average scores of targeted audience
80
78
76
74
72
70
68
66
70.9
Young workers
74.4
Line managers
77.6
Parent workers