CCR CSR FCFS Impact Study | 页面 8

III. SATISFACTION LEVEL

3.1 Satisfaction with the Program
Satisfaction rate of FCFS among the beneficiaries was as high as 99 %.
The satisfaction rate of FCFS was exceptionally high. 99 % of program participants reported being satisfied with the program, and of those, 57 % said they were“ very satisfied”( Chart 3). The level of satisfaction with FCFS was not significantly linked to the age, gender, length of service or migration status of the participants; nor was it linked to the age of participating children. However, it was significantly correlated with whether or not workers had left-­‐ behind children. Chart 4 shows that the participants with left-­‐ behind children were the most satisfied group in the program, indicating the importance of such a program for migrant parents and the strong urge for parents to be reunited with their children during vacations.
Chart 3: In general, how satisfied are you with the program? Undec ided 1 %
Chart 4: Satisfaction with FCFS vs. left-­‐ behind children
80 % 69 %
Sajsfi ed 42 %
Very sajsfi ed 57 %
60 %
40 %
20 %
0 %
50 % 50 %
27 %
4 %
0 %
Very sajsfied Sajsfied Undecided
Leo children behind Didn ' t leave children behind
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