Caterpillar Inc Heavy Equipment CSR by GineersNow Engineering GineersNow Engineering Magazine November 2016 | Page 12

COVER STORY Agile is the methodology and discipline to harness innovation and drive, quickly, to a commercialized solution for customers " needs are met. All of these investments help alleviate poverty and make our other grants more effective. What are the social impacts of your CSR initiatives? Can you quantify them? We have an outcome-based measurement process that helps us measure the impact of our investments. And we expect a philanthropic return on investment. What are your future CSR initiatives? We hope to continue on the path to alleviating poverty. And, ultimately, we hope future generations ask "What was poverty?" Advice to the Young Engineers Always remember who rings your cash register! This may 12 NOVEMBER 2016 Mining Engineering and Its Importance sound silly, but as careers have shifted from the storefront to the office, engineers have lost sight of what the customer needs to be successful. Whether you’re designing heavy equipment or kitchen sinks, you have to stay focused on what the customer wants and what they are willing to pay for. One tool that has helped us in this focus is Agile development. Agile is the methodology and discipline to harness innovation and drive, quickly, to a commercialized solution for customers. Cross- functional Agile teams collaborate – leveraging their diverse knowledge, experiences and skill sets – to deliver products, in small increments, to customers and use their feedback to learn whether the solutions are delivering the desired value.