CATALYST Issue 4 | Page 23

D Catalyst | Digital Acquiring the workforce of the future V inod Subramanian, chief operating officer at FlexAbility, reports on a recent roundtable event held in Delhi, India. Over the past year, we’ve held various roundtable events across India – in Mumbai, Delhi and Bangalore – with key clients in the talent-acquisition space, to discuss the latest trends and exchange ideas and best practice. Our latest roundtable, held in Delhi in December 2019, looked to explore the workforce of the future. Around 25 senior talent-acquisition professionals attended to discuss the factors shaping the total talent strategy for the future and what this might mean for companies in India. Participants agreed that one of the main factors shaping the total talent strategy for the future will continue to be shortage of, and access to, a skilled talent pool, coupled with engagement of these highly sought-after individuals. This will result in companies investing in upskilling their existing employees and implementing tech- enabled recruitment solutions (encompassing artificial intelligence (AI) and social media, for example) with an overlay of consultative recruiters with strong relationship and domain skills. Partner comment Organisations across India are already thinking about addressing this challenge in three ways: 1 Boosting employer brand. Companies are reviewing their marketing and communications channels to bolster their employer brand, to make themselves more attractive to scarce talent. Strengthening technology capability. We are seeing many firms – especially banks – changing their tech capability and embracing tools such as AI when it comes to recruitment. They recognise that they have to be ahead of the game to attract top talent. Hackathons, for example, are really popular; they give candidates an opportunity to tackle practical problems as part of the recruitment process. They are really engaging as they give candidates the opportunity to see the company in action. Upskilling talent. Rather than relying on external talent, many companies are looking at ways to develop talent from within, upskilling or reskilling existing employees. 2 3 Role of technology All our participants were keen to discuss digital transformation. The group agreed that there is a real need for a talent-acquisition ecosystem driven by technology, and that it’s inevitable. At present, there is a plethora of applications that offer great solutions to specific recruitment problems; however, they lack compatibility and don’t ‘talk to each other’. The life cycle of a tech product is relatively short, leading to continuous implementation of newer systems, change management and training. The critical components of a talent- acquisition technology ecosystem, as identified by our roundtable participants, are ease of integration, the ability (and willingness of tech partner) to customise the product, and compliance with General Data Protection Regulation (GDPR). For any global vendor, adapting to the needs of local areas is critical too. Formulating a total talent strategy, aligned to your business goals and the requirements of the future workforce, is unique to each company. However, the need for an agile solution, rapid and mass customisation, promoting a self- learning mindset for employees, shorter lifespan of products due to dynamic markets and continuous reskilling will be a few essential elements in the strategy for everyone. FlexAbility is a 100% subsidiary of ABC Consultants and has an exclusive strategic partnership with Alexander Mann Solutions. “Many companies are looking at ways to develop talent from within” Vinod Subramanian Issue 4 - 2020 23