CATALYST Issue 3 | Page 60

C Comment | Catalyst I How HR can connect with disadvantaged youths recently attended SNEAKRCON with my 15-year-old.  For those of you who don’t know what that is; imagine 10,000 teenage boys and girls walking around a windowless exhibition hall trading trainers. And calling them sneakers. But what has this got to do with how employers can engage disadvantaged young people?  Well, across the hall was the New Scientist magazine expo — hosting a talk about this very topic. In two decades, I have not met a young person who doesn’t want to work. Finding and keeping a job though, that’s a challenge.  Young people now are living through the most complex times in history, where it’s common to be switched on 24/7.  A lot of young people now are disadvantaged simply because they are young today. Engaging effectively with young people is not just about them, it’s about how you future-proof your business at a time when an ageing workforce, skills shortages in key sectors and the increasing knowledge gap is impacting candidate numbers. Disadvantaged young people can become your best hires, but they will need enhanced support upfront. Will the cost of this support outweigh the financial impact of high staff turnover? I’d argue not. So, how do you engage young people? There are a number of points to consider, including making the process engaging and ensuring it is accessible and attractive for local young people.  Do they know Esther O’Callaghan alexandermannsolutions.com 60 what you do and how you do it?  Are they aware of why you are a great place to work?  Do they even know you exist? If you’re seeking to engage with younger audiences, ask yourself the following: • When was the last time you updated your hiring processes? If EY can scrap its degree-entry requirement, can you?  • How does your business engage with young people at the moment?  What is the average age of your workforce?  • Does your company have links with local colleges and charities?  What insights do you have about young people in your area?  • What is the average age of the team working on this?  How many young people, from diverse backgrounds, are in the room with you when you are designing processes? • How many of your team are from diverse and/or disadvantaged backgrounds and how much of that knowledge are you tapping into?    Identify key individuals within your business who can mentor, coach and train young people and bring them into the engagement process. This helps to reduce the attrition rate, which is disproportionately high for younger people. Be sure to define what you mean by disadvantaged. Defining your own perception – and challenging it if necessary – will help you better understand the audience you want to attract – and what drives them. Esther O’Callaghan OBE is founder and CEO of THRIVE Youth Trust. I t’s rare for a day to go by without us hearing something about artificial intelligence (AI), whether it’s the advent of self-driving cars or computers confounding Chinese GO masters. While it’s been an area of theoretical study for over six decades, it’s only in the past few years that we’ve been able to create products that promise to benefit society, governments and companies in practical ways. It’s no surprise that investment in AI has recently soared. According to PwC, funding to US-based AI start- ups rose 21% in the second quarter of 2018, following a 37% rise in the year’s first quarter. However, these advances have been accompanied by scepticism and fear. We’re all fully aware of the potential of AI to impact ‘low-skilled’ jobs and have already seen this happening in the manufacturing, courier services and retail sectors. But the advent of AI will impact white-collar workers who conduct regular routine algorithmic