Future Proof
W
How
Deloitte is
embracing
the open-
talent
economy
To meet the needs of a disrupted ‘future of
work’, Deloitte is approaching workforce
strategy in a more flexible, holistic way,
writes Laurence Collins, Partner and
Consulting Leader for the Future
of Augmented Workforce Strategy.
alexandermannsolutions.com
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hen discussing total
workforce, a key
element is looking
at how we embrace
automation and
the open-talent economy. Our work has
emanated from a recognition of seven
forces with which clients are reckoning:
The change in nature of a career.
Every five years people are refreshing
their skills to explore new career avenues.
An explosion of contingent and
freelance work: in terms of the
people wanting to work like this and firms
accommodating it.
Advances in cognitive and
artificial intelligence, providing
opportunities to blend human and non-
human workforces.
Business is technology. Looking
at what tech means for core
business models and how customer
propositions impact on the skills needed
and jobs created.
The reduction of mundane tasks:
machines doing the routine; people
doing the purpose.
Generational changes. An ageing
workforce in developed economies
and population growth in other markets.
A massive explosion in data, as
a result of all the above.
Imagine an organisation as a domed
structure, creaking from all sides as each
of these seven forces impacts upon it.
Organisations’ response, historically, has
been to hire more people on permanent
contracts, who sit on the balance sheet.
But this isn’t always the optimum profile
for organisations to thrive in the new
disrupted future of work. My team and
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