Future Proof
“The resilience of
an organisation
depends on the
courage of its
leaders”
their communities and supply chains,
and leveraging their capabilities to
address complex global challenges
such as climate change and youth
unemployment.
“To create a good future, it is crucial
that those who lead corporations
become increasingly transparent
about their actions and intentions
and see themselves as part of the wider
world they inhabit,” Gratton writes.
For Gratton, ‘context’ is made up of
three layers: your corporation, your
supply chain, and those who support
your organisation in the outer world.
Successful leadership in this new era
of work is about engaging with those
three levels.
“As we enter this new era of
work, where change is the norm and
employees and customers are seeking
greater transparency, organisations
must endeavour to help every employee
be as good as they can be,” she says.
And at the heart of this, Gratton
believes, is the ability to nurture
employees’ resilience – by
“amplifying their intelligence and
wisdom, cultivating their emotional
intelligence and promoting innovation
through connectivity”. Essentially, the
resilience of an organisation depends
on the courage of its leaders.
Develop emotional,
intellectual and
social resilience
Gratton suggests there are three
aspects of resilience that need to be
developed. First, emotional resilience
(keeping employees strong in the face
Issue 1 - 2017
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