Case Study Business Cases

The big challenge of Mobilu was to find a way to Improve the quality of the service desk and the delivery time of development projects.

In such a high pace environment like IT, employee performance makes the difference in quality in all areas of the project and can be the difference between keeping a customer and losing it to other software. Mobilu wanted to improve their performance without losing the quality that made them so successful.

About Mobilu

Mobilu is a tailor-made, digital-driven platform with profitable thinking, that makes the switch from analogical to digital. Its main goal is to help you minimize the distance between your digital-thinkers employees and your company resources.

Challenges Practical

Application

Score Games:

The challenge was, every time a development team moved one task from "doing" to "done" the person responsible for finishing the task won 10 points, the first to 1000 points won the challenge and the reward, bringing healthy competition and rewards to generate engagement and motivation. Another challenge determined that every time a support ticket was answered 10 points were given, the person with more points at the end of the month, won the reward.

THE CHALLENGE

THE SOLUTION

To reach the intended objectives there was a reward system implemented that rewards employees that achieve optimal results in their area of action.

There was also created challenges that gave visual clues of the employee's performance, allowing for adjustments to be made.

One of those challenges served to rank employee performance and incentivize them to complete tasks to rank better and engage employees in their work, boosting productivity.

BENEFITS

www.bravon.io

/company/bravon

Achieve Optimal Performance

"We wanted an platform that kept the team performing at the highest level possible while at the same time improve its quality. " - François Jeneusse. Product Owner, Mobilu

More engagement;