In most care homes they have 4 different types of
staff—there are bank staff that work when they
are needed. There are support staff that will work
on a normal rota. There are senior support staff
that will overlook any decisions that need to be
made about you and the care home, and there is
a manager who will normally work 9-5 and they
are the people who you can talk to about any
problems and about anything—they will help and
support you almost all the time . And all the staff
in care homes work together to make a great care
team which will help and support you.
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