PREPARING
Boat handling demonstration
Once you have completed all the relevant paperwork at
reception you will be shown to your boat. You will be shown
how everything on your boat works from the heating and
hot water to the gas oven and kitchen appliances. You will
also be given a boat handling demonstration so that you
and your crew are able to take the boat out on the water
and practice steering and manoeuvring under the guidance
and supervision of one of our team. Detailed information on
boat handling can be found from page 19.
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Technical assistance
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In the unlikely event of your having a technical problem
that prevents the usage of your boat, you can contact your
departure base 7 days a week during office opening hours.
When calling, you must give your name, the name of your
boat, the nature of your problem, your exact location and
your mobile telephone number. A mechanic will come to
your assistance as soon as possible. If it is outside office
hours you should leave a message on the answer phone
and a member of the team will contact you as soon as
possible in the morning. Technical assistance is free except
if the incident is a result of your negligence and in these
cases additional charges will be made.
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Emergencies
The numbers to call in the event of a medical or technical
emergency are included with the boat’s papers. To contact
the local rescue services, no matter which country you may
be in, you can dial 112 from your mobile phone.
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