Canadian Music Trade - December/January 2019 | Page 21

PRE-MOVE “When I first made the decision to move, I started making piles of things I needed to get rid of,” Dudley recalls. While his first location had a humble 800-sq.-ft. sales floor, he also had a basement for storage and was renting a larger warehouse space adjacent to the store. Over time, both took on a substantial amount of odds and ends – many of them relics from past trade-ins – that Dudley was looking to offload. He began posting photos of old drum hardware and accessories on social media with “free to a good home” messaging and people were regularly coming in to pick through the piles. “Within a few weeks, I’d got- ten rid of most of the things I would’ve had to throw away, which was great,” he shares. As usual, he also relied on social media to generate sales, with a focus on clearance items. In addition to helping reduce stock that would have to be moved or discarded, it made for a great opportunity to plant the seeds that the store would be moving without making any formal announcements. The “official” announcement was posted on Facebook on Nov. 17 th , 2017, and at that point, the store was flooded with emails from customers offering to help with the move. Dudley put together a mailing list with all 40-50 volunteers to keep everyone abreast of progress and tap the help when needed. Despite the outpouring, he was still con- sidering hiring professional movers. “But then I realized I had all of these people offering to help, including three or four that I knew I could really lean on, so we decided to move ahead with that,” he explains. DAVE’S DRUM SHOP’S DAVE DUDLEY HIRING MOVERS? KEEP THESE TIPS TOP-OF-MIND The professionals at Vancouver’s Ferguson Moving and Storage have plenty of experience helping retail stores relocate. Here are some general tips for storeowners and managers to keep in mind ahead of the move. Check out the full article at www.fergusonmoving.com. 1. 2. 3. 4. 5. 6. Thoroughly discuss moving rates. Ask questions. Plan for the unpredictable level of inventory to move. Prepare for the move far in advance of the movers’ arrival. Work to sell whatever inventory you can. Ensure your inventory, furniture, and equipment is well protected for the move. Over the subsequent weeks, in addition to the usual types of posts showcasing products, Dudley would offer the odd social media update on how the new space was pro- gressing to generate interest but also as a reminder of the impending change. It’s worth noting that this process – beginning late summer 2017 and culminating with the actual move in late January 2018 – largely coincided with the holiday shopping season. That resulted in an atypical approach to buying inventory, with Dudley placing a number of small orders instead of stocking up like usual. The goal was to only bring in what he was confident would go right out. That had the side benefit of informing his approach to holiday buying this year and going forward, as 2017 ended up being his best holiday season on record. “December being what December is, and having not loaded up on inventory, we were able to reduce [our stock] quite a bit,” Dudley offers. By Christmas, they’d emptied the rented warehouse space. Couple that with some additional Boxing Week sales and, come January, they had a more than manageable load of stock to pack up and move. The move was planned for the very end of January, with Feb. 1 st chosen as the grand opening date at the new store; however, the landlord at the new space had experienced some delays in getting it ready around the holidays. Contingency plans and built-in flexibility were made for such scenarios; however, Dudley decided to go ahead with the move on Feb. 1 st – a Thursday – regardless. CANADIAN MUSIC TRADE 21