August / September 2021 Volume XLII Number 5
Read what went down at Summer NAMM , Pg . 16
09 . 10 . 16 . 17 . 18 .
28 . 30 .
39 . 42 . 44 . 46 .
DEPARTMENTS
From the Floor Staff ... Is There More Than Meets the Eye ?
News The latest MI industry updates
NAMM News An Industry United
Supplier Spotlight 5 th Crown Music
Faces SFM ’ s Sami Midani
Business Matters How to Better Manage Gen Z Employees
Product News The latest products & technologies to hit the market
Advertisers ’ Index Events Classifieds Endorser Update
FEATURES
Combatting Theft & Fraud
From credit card fraud to the old stash-and-dash , what can & should you do ? By Michael Raine Remember , the criminals were working from home , too . With retailers closed to in-store shopping for much of the last 18 months , the door was also mostly shut on in-store theft . But criminals also have bills to pay , so they adapted their business like the rest of us . From a couple Canadian MI retailers who have learned the hard way , as well as an award-winning retail loss prevention expert , find out what to look out for and what you can do to prevent theft and fraud in your store .
A Bizarre Back-to-School Season
What are Music Educators Expecting & How Can MI Retailers Be Prepared ? By Michael Raine Music teachers , both classroom and private , are still on their toes , not sure what to expect for this coming school year . This , of course , also means the MI dealers need to be ready to help in whatever way they can . To learn more on both sides of the equation , CMT reached out to the heads of the Canadian associations representing classroom ( CMEA ) and private ( CFMTA ) music educators , as well as a couple folks in MI retail with plenty of experience and expertise in serving the music education market .