Camping In Ontario Update Newsletter June 2019 September 2013 | Page 31
Session 8
Cracker Barrel with MOE topics (septic, environment, trees, native gardens, etc.)
Session 9
Cracker Barrel with Legal Topics
Joe Hoffer, Cohen Highley; Leigh Fishleigh; Jeremy Warning, Heenan Blaikie LLP
Join 3 top legal representatives with experience in the campground industry for a review of Trespass to
Property Act, Legal Evictions and Ministry of Labour topics. Then this moderated session is open to all
participants for Q&A.
Session 10
Cracker Barrel with Customer Service/Rates
John O’Brien, Sherkston Shores and Peter Majewsky, Majewsky Consulting
Join this moderated cracker barrel on customer service, rates and all related topics. A 5 minute
presentation will be made by each presenter and then the session is open to all participants for Q&A.
3:15 PM
Coffee/Tea Break
3:45 PM
Men's and Women's only Sessions with Speakers and a Social Component
Men's Session – Balancing Men’s Health and Diet in a Busy Work Environment
Women's Session – Balancing Women’s Health and Diet in a Busy Work Environment
6:30 PM
Reception
7:00 PM
Awards and Entertainment Dinner
Campers Helping Campers Awards
Wednesday, November 20, 2013
9:00 AM
Breakfast and keynote speaker
The Nerve to Serve, Say Hello to Humor & Goodbye to Burnout!
Jody Urquhart, Motivational Speaker
In this humorous and inspiring motivational speech participants will learn how to:
Laugh at the tough stuff
Say hello to humor and goodbye to burnout
Use appropriate humor as a tool not a weapon
Play along the way and enjoy work
Be compelled to use humor, laughter, and play to breathe new passion into work
Use their Amuse System to Boost their Immune System
Use humor to create rapport and win customers’ trust and loyalty
Know that a sense of humor is invaluable in promoting flexibility, resilience, and coping skills
Use humor to stay in control
Use play to be in the moment (where time flies) and there is no stress
Laughter and humor effectively an