How Do You Handle Items That Are Damaged Or Broken ?
All reservations require a nonrefundable damage waiver fee , which covers accidental damage up to a certain amount . Any damage charges above that amount ( or anything failed to be reported by the guest prior to checkout ) becomes the guest ’ s liability to pay .
Another Company Is Currently Managing My Rental Property . How Easy Is It To Transition To Callista ?
We are proud to establish and maintain great relationships with other rental management agencies in the area . We work hard to ensure the transition is smooth , hassle-free , and professional for everyone involved . We handle every aspect of a changeover and are experts at the logistics required for a successful transition .
When and How Are Your Owners Paid ? What About Taxes ?
Our homeowners are paid on a monthly basis via direct deposit into the account of their choosing . Mid-month we send a detailed statement , showing all fiscal activity from the previous month . You won ’ t see any administrative fees or statement markups , because ( unlike many other companies ) we don ’ t have any ! Our pricing is straightforward and inclusive . We also pay all sales taxes on behalf of our homeowners .
What Is Done To Prepare My Property For Peak Season ?
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Each of our homes is given a thorough deep cleaning at the end of peak season . We also carry out a housewares inventory assessment and develop a comprehensive annual report , allowing our team to make suggestions to preserve the integrity of your property . Finally , we coordinate any work that needs to be done .